Thanks. Your request is in.
We have your details and a real person at Gaines Soft Water is already looking at them. Here is exactly what happens next, so you are not left wondering.
What happens next
- We read it, not a botTodayYour message goes straight to our scheduling desk in Boerne. If you told us your town and whether you are on city water or a private well, that is usually enough for us to know what to bring.
- We call or email you backWithin 1 business dayWe will confirm what you are seeing, ask a couple of questions the form could not, and offer you a time. If you left a phone number we will try that first.
- Free on-site water testAt your convenienceWe measure hardness in grains per gallon at your own tap, plus iron, clarity, odour and pH. It takes a few minutes, it costs nothing, and the numbers are yours whether or not you buy anything from us.
- You decide, with the numbers in front of youWe size equipment from your actual reading rather than a regional average. A fair share of our visits end with us telling people their water is fine and recommending nothing at all.
Water off, leaking or flooding right now?
Do not wait for the callback. Our emergency line runs around the clock, every day of the year.
While you wait
What a free water test actually measuresThe six numbers that decide everythingSigns of hard water in your homeAnd what the scale is costing youOn a private well?Nobody tests it but youWater advice for the Hill CountryBoerne, Kerrville, Fredericksburg and more
Gaines Soft Water has been treating Hill Country water since 1989. We serve Boerne, Kerrville, Comfort, Fredericksburg, New Braunfels, Canyon Lake, Bulverde, Bandera and San Antonio, and we service every major brand, including systems we did not install.