Serving the Texas Hill Country & San Antonio since 1989
WQA-Certified  ·  Texas Class 3 Licensed  ·  Open 24/7
Areas Served  ›  the Texas Hill Country

Water treatment across the Texas Hill Country

Limestone country produces limestone water. From Boerne to Kerrville, Fredericksburg to Canyon Lake, we have been testing and treating it since 1989.

Well water treatment tanks and pressure vessels
Local water

One geology, one water problem

The Hill Country sits on the Edwards and Trinity aquifers, both held in limestone and dolomite. Rain soaking through that rock dissolves calcium and magnesium on the way down, which is why hardness here is not marginal. Fifteen to twenty-plus grains per gallon is normal across the region.

What varies is everything else. A house on a city supply in Boerne has treated, chlorinated, hard water. A house on a well ten miles out has untreated water carrying whatever the aquifer holds, iron, manganese, sulfur, sediment, sometimes bacteria, on top of hardness that is usually higher still.

That is the reason we test before quoting anywhere in this region. Two properties on the same road can genuinely need different systems.

Salt free water conditioner compared with an ion exchange softener
What we do here

Services available in the Texas Hill Country

Every service is available throughout the region, with free on-site testing wherever you are.

Water softeners installed and serviced in San Antonio and the Texas Hill Country

Water Softeners

Ion-exchange softening sized to your hardness reading, for city and well supplies.

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Well water treatment tanks and pressure vessels

Well Water Treatment

Iron, sulfur, sediment, bacteria and pH, the pre-treatment a well needs.

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Whole-house water filtration tanks and filter housings on a home water line

Whole-House Filtration

Carbon and sediment stages for chlorine, taste, odor and grit at every tap.

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Why a local company

Hill Country water is not a San Antonio problem with a longer drive

Plenty of companies will happily quote a softener for a suburban house on the city supply and go quiet when the address turns out to be on acreage with its own well. Well water needs different equipment, in a specific order, sized to numbers that have to be measured rather than assumed.

We have been doing exactly that across this region since 1989, from the same family and the same phone number. If you are out here, you are in our service area rather than at the edge of somebody else’s.

Whole-home water treatment systems installed in a Texas Hill Country property
Why Gaines

A local company, not a franchise van passing through

We have been testing and treating water in this part of Texas since 1989, and we answer the phone ourselves.

Serving the Texas Hill Country since 1989

Family-owned, locally operated, and still on the same phone number after thirty-six years.

WQA-licensed, Class 3 certified

Class 3 certified by the Texas Water Commission and licensed by the Water Quality Association.

Every major brand serviced

Rainsoft, Culligan, Rayne, Kinetico, Hague, Sears, General Electric and more, whoever installed it.

24/7 emergency repair

A failed system does not wait for business hours, and neither do we.

Free on-site testing

We test at your property, explain the numbers and put the recommendation in writing, at no charge.

Sized to your water

Capacity and stages chosen from your test result, not from a regional average or a catalogue page.

Nearby

We also serve these communities

If you are close to the Texas Hill Country and not listed, call anyway. We probably cover you.

Boerne, TX

Kendall County, Trinity aquifer, fast-growing and hard.

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Kerrville, TX

Kerr County and the upper Guadalupe.

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Fredericksburg, TX

Gillespie County, where private wells are the norm.

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Common questions

Water questions from the Texas Hill Country homeowners

Commonly 15 to 20 grains per gallon or more, which is classed as very hard to extremely hard. The Edwards and Trinity aquifers both run through limestone, and private wells frequently test above the nearby municipal figure.

San Antonio, Boerne, Bulverde, Spring Branch, New Braunfels, Canyon Lake, Kerrville, Fredericksburg, Comfort, Bandera, Blanco, Wimberley, Dripping Springs, Helotes, Marble Falls, San Marcos, Seguin and the surrounding areas.

No. On-site testing and written estimates are free throughout our service area, including rural and acreage properties.

Substantially. A city supply arrives filtered and disinfected, so usually only hardness and chlorine need addressing. A well arrives untreated, so it may need sediment filtration, iron and sulfur removal, pH correction and UV disinfection alongside softening.

Usually within the same week for a free test. Emergency repairs are covered 24 hours a day across the whole service area.

Yes, every major brand. Out here a great deal of our work is taking over systems whose original installer has closed or moved on.

Why Hill Country water needs treating, in short

The Texas Hill Country is limestone country, and that single fact explains most of the water problems here. Water moving through limestone dissolves calcium and magnesium, which is exactly what hardness is.

Typical Hill Country hardness runs 15 to 25 grains per gallon. Anything above 10 is classed as very hard, so this region sits well beyond the threshold where treatment stops being optional in practice.

The second defining feature of the Hill Country is how many properties are on private wells. Outside the towns, a well is the normal water supply rather than the exception.

Private wells are unregulated. Nobody tests them for you and nobody sends a quality report, so across the Hill Country that responsibility sits entirely with the property owner.

Hill Country well water commonly carries iron, which stains fixtures orange and destroys softener resin if it is not removed upstream of the softener.

Hydrogen sulfide is the other frequent finding. It is the rotten egg smell, it is a dissolved gas, and no softener touches it. It needs aeration or catalytic carbon.

Sediment is seasonal across the Hill Country. After heavy rain many wells pull fine grit and clay for days, which is why sediment filtration sits at the front of any well train.

Sequence matters more than brand anywhere in the Hill Country. Sediment first, then iron and sulfur, then softening, then disinfection if bacteria are present.

Counties differ in detail. Kendall, Kerr, Gillespie, Comal, Bandera and Blanco all sit on limestone but draw from different aquifer horizons, so we test each property rather than generalising by area.

Distance shapes service expectations. Properties across the Hill Country are spread out, so we run 24/7 emergency repair and carry common parts rather than making two trips.

We have worked across the Hill Country since 1989 as a family business, with WQA-certified and Texas Class 3 licensed technicians, and we service every major brand including systems we did not install.

Testing is free and carries no obligation anywhere in our Hill Country service area. A good share of visits end with us confirming the water is fine.

Hill Country countyMain townsWhat we typically find
KendallBoerne, ComfortHard water, many wells with iron
KerrKerrville, Ingram, HuntHard water, iron and seasonal sediment
GillespieFredericksburgHard water, iron and sulfur on wells
ComalNew Braunfels, Canyon LakeHard water, high proportion of wells
BanderaBandera, Pipe CreekHard water, iron common
BlancoBlanco, Johnson CityHard water, variable well quality

Common questions

How hard is Hill Country water? Typically 15 to 25 grains per gallon, which is very hard. It varies property to property, which is why we test rather than estimate.

Is well water in the Hill Country safe? Often yes, but it is unregulated and untested unless you arrange it. Annual testing for bacteria and nitrates is the sensible baseline.

Which counties do you cover? Kendall, Kerr, Gillespie, Comal, Bandera and Blanco, plus San Antonio and the surrounding area.

Do you service systems you did not install? Yes, every major brand, which matters in a region where installers come and go.

Check any of this against the primary sources:

Free water test in the Texas Hill Country

Free on-site testing anywhere from San Antonio to Fredericksburg, with your numbers in writing and no obligation.