Serving the Texas Hill Country & San Antonio since 1989
WQA-Certified  ·  Texas Class 3 Licensed  ·  Open 24/7
Areas Served  ›  Boerne

Water softeners and well water treatment in Boerne, TX

Kendall County has grown fast, and a lot of that growth sits on private wells drawing Trinity aquifer water. Whether you are in town or out on acreage, the first job is finding out what you actually have.

Whole-house water filtration tanks and filter housings on a home water line
Local water

In town or on a well, Boerne water is hard

Boerne draws on Trinity aquifer groundwater, which moves through limestone and dolomite and arrives carrying a heavy calcium and magnesium load. That is true of the municipal supply and it is true of the wells around it. Hardness here is not a marginal question.

Inside town, most properties are on city water: treated, chlorinated and still hard enough to scale a water heater and film your glassware. The chlorine taste is a separate problem that needs carbon filtration rather than softening.

Out on the acreage that has been developed hard over the past two decades, private wells are the norm. Those arrive with nothing removed, so hardness usually turns up alongside iron, sediment and sometimes sulfur.

Salt free water conditioner compared with an ion exchange softener
What we do here

Services available in Boerne

Everything we do is available across Boerne, Fair Oaks Ranch, Comfort and the wider Kendall County area.

Water softeners installed and serviced in San Antonio and the Texas Hill Country

Water Softeners

Ion-exchange softening sized to your hardness reading, for city and well supplies.

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Well water treatment tanks and pressure vessels

Well Water Treatment

Iron, sulfur, sediment, bacteria and pH, the pre-treatment a well needs.

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Whole-house water filtration tanks and filter housings on a home water line

Whole-House Filtration

Carbon and sediment stages for chlorine, taste, odor and grit at every tap.

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New builds and new wells

A new house does not mean treated water

A lot of Boerne construction is recent, and new owners frequently assume that a newly drilled well or a newly plumbed house means the water has been dealt with. It has not. A new well delivers exactly what the aquifer holds, and builder-grade treatment is often a single undersized softener with no pre-filtration in front of it.

If you have moved into a property in the last few years and nobody has tested the water, it is worth twenty minutes to find out what the system you inherited is actually doing.

Whole-home water treatment systems installed in a Texas Hill Country property
Why Gaines

A local company, not a franchise van passing through

We have been testing and treating water in this part of Texas since 1989, and we answer the phone ourselves.

Serving Boerne since 1989

Family-owned, locally operated, and still on the same phone number after thirty-six years.

WQA-licensed, Class 3 certified

Class 3 certified by the Texas Water Commission and licensed by the Water Quality Association.

Every major brand serviced

Rainsoft, Culligan, Rayne, Kinetico, Hague, Sears, General Electric and more, whoever installed it.

24/7 emergency repair

A failed system does not wait for business hours, and neither do we.

Free on-site testing

We test at your property, explain the numbers and put the recommendation in writing, at no charge.

Sized to your water

Capacity and stages chosen from your test result, not from a regional average or a catalogue page.

Nearby

We also serve these communities

If you are close to Boerne and not listed, call anyway. We probably cover you.

Kerrville, TX

Kerr County and the upper Guadalupe.

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San Antonio, TX

City supply, hard water and everything north of Loop 1604.

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Texas Hill Country

The whole region, and how we cover it.

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Common questions

Water questions from Boerne homeowners

Yes. Trinity aquifer groundwater moves through limestone and arrives with a heavy mineral load, and the Hill Country commonly runs 15 to 20+ grains per gallon. Private wells often test higher than the city supply.

It is not a safety question, it is an equipment one. City treatment handles safety and clarity but leaves the hardness, which is what scales water heaters, shortens appliance life and gets through your soap.

No. A newly drilled well delivers whatever the aquifer holds, with nothing removed. It should be tested for hardness, iron, manganese, pH, sulfur and bacteria before you rely on it.

Sometimes, often not. Builder-grade units are frequently sized to a generic figure rather than your water, and on a well they usually have no pre-filtration in front of them, which shortens the resin life considerably.

Yes, along with Sisterdale, Welfare and the rest of Kendall County. Free on-site testing throughout.

Usually within the same week for a free test, and immediately for an emergency repair. We keep 24/7 availability across the Hill Country.

Water treatment in Boerne and Kendall County, in short

Boerne sits on limestone, and limestone makes hard water. Most Boerne homes test between 15 and 25 grains per gallon whether they are on city supply or a private well.

Kendall County has a high proportion of private wells, and that is what makes Boerne different from the San Antonio suburbs. Well water here often carries iron, sulfur or sediment alongside the hardness.

On Boerne city water the job is usually straightforward. A correctly sized softener for hardness, and carbon filtration if the chlorine taste bothers you.

On a Boerne well the order of treatment matters. Sediment first, then iron and sulfur, then softening. Softening before iron removal is the fastest way to ruin a resin bed, and we see it regularly.

New build acreage around Boerne is a common case. Wells drilled for new homes are frequently untested beyond the drillers report, so we test before specifying anything.

We have been serving Boerne and the surrounding Hill Country since 1989, and we service every major brand of equipment, including systems we did not install.

Emergency callout matters more out here. A softener bypass or a failed pump on a Boerne property is not a next-week problem, so we run 24/7 repair across Kendall County.

Testing is free and carries no obligation. Plenty of Boerne visits end with us confirming the water is fine and no equipment is needed.

Boerne supplyCommon issueWhat we usually fit
City waterHardness 15 to 25 gpgCorrectly sized ion-exchange softener
City waterChlorine taste and smellWhole-house carbon filtration
Private wellOrange staining from ironIron filter ahead of the softener
Private wellRotten egg smellAeration or catalytic carbon
Private wellCloudy after rainSediment pre-filtration
Any supplyFlat drinking waterReverse osmosis at the kitchen tap

Common questions

Is Boerne water hard? Yes. Boerne and the wider Kendall County area typically test 15 to 25 grains per gallon, which is very hard on every published scale.

I am on Boerne city water. Do I still need a softener? Usually yes. City treatment makes water safe, not soft. Hardness passes straight through to the tap.

We just built on acreage. Is the well water treated? No. Private wells are unregulated and untreated. Testing is the first step before anything is installed.

Do you cover all of Kendall County? Yes, Boerne, Comfort, Sisterdale, Waring and the surrounding areas, with 24/7 emergency callout.

Boerne has grown quickly, and a lot of that growth is on acreage outside the city limits where there is no municipal supply. Those properties depend entirely on a private well, and the water coming out of it has never been tested by anyone unless the owner arranged it.

The geology under Boerne is Edwards and Trinity limestone. Water moving through limestone dissolves calcium and magnesium, which is exactly what hardness is, and it is why softening is the starting point for almost every Boerne household we work with.

Iron is the second most common finding on Boerne wells. It shows up as orange staining in basins, on laundry and around fixtures, and it has to be removed before the softener rather than after it.

Sulfur is less common but more memorable. Hydrogen sulfide produces the rotten egg smell, and because it is a dissolved gas it passes straight through a softener untouched. Treating it needs aeration or catalytic carbon.

Sediment is seasonal. After heavy rain some Boerne wells pull fine grit and clay for a few days, which is why a sediment stage protects everything downstream of it.

Our advice for anyone new to a Boerne property is simple. Get the water tested before you buy equipment, keep the results, and retest annually if you are on a well. Everything else follows from those numbers.

Check any of this against the primary sources:

Free water test in Boerne

Free on-site testing across Boerne, Fair Oaks Ranch, Comfort, Sisterdale and the rest of Kendall County.