Reviews
Customers Rate Us 4.9/5 On Google
Hear It From Your Neighbors
Dive into the refreshing world of water solutions with our top-rated water treatment services. From pristine customer service to high-quality installations, we’re dedicated to transforming your water quality and exceeding your expectations. With rave reviews highlighting our reliability, expertise, and commitment to satisfaction, it’s clear why consumers trust us for their water softening needs. Join the countless satisfied customers who have experienced the difference with our premium products and exceptional service. Experience the excellence that sets us apart, backed by our exceptional Google rating.
"I suggest this company very much and highly recommend you go with them."
They are there for you, friendly, and know how to fix your problems.
- jl russ
"My mom was so pleased she said they should get 6 stars."
The installer was polite, professional and prompt. In the words of my mom ” He was amazing!”
- Wanda Doty
"Everyone was professional and friendly. And no more water problems!"
The owner listened to us and then offered us a system customized to meet our needs and which also was within our budget!
- Becky Bjornson Benesh
"The price was great, the service was wonderful, and I couldn't have been happier."
The response of the company when that happens is what truly matters, and they were spot on!
- Wesley Sparks
"Great Service"
MR Gaines was very professional and understood our needs.
- Darla
"This was an easy company to work with on the sales end."
- Mike W.
"i recommend this company over most"
he owner of company is Mich and he is a great guy
- Lorenzo B.
"Very satisfied with the quality and service"
Fast response, friendly and very professional.
- Jonathan Dupont
"Really liked the options they presented"
I went with the total filtration option and got a bonus reward!
- Wendy Boaglio Gratereaux
"Great guys!"
Love them.
- Hailey Phillips
"Awesome customer service."
Highly recommend
- David S.
"Mr. Gaines took good care of me and my family."
We had great communication we us and was very attentive to our needs.
- Christian Treviño
"The best I’ve ever had that the owner is fantastic."
He did it himself. Man of his word!
- Pablo Garza
"Friendly, reliable, and expert service"
My dad had a unit installed by Gaines Soft Water about 20 years ago, and it still works great. Recently, they helped replace my cousin’s old unit and were very gracious and humble. Highly recommend them—they’re friendly, reliable, and know how to fix your problems.
- JL Russ
"Polite, professional, and prompt!"
Gaines Soft Water installed a water purifying system for my mom and sister. My mom was so pleased she said they deserved 6 stars. The team was polite, professional, and prompt! They cleaned up everything, including removing the old water softener. In my mom’s words, ‘They were amazing!’
- Wanda Doty
"No more water problems!"
My brother recommended this company to me. I have very hard water, and nobody fixed the problems until Gaines Soft Water. They listened and offered a custom system within our budget! No high-pressure sales. Turnaround time to installation was quick. Everyone was professional and friendly. Highly recommend Gaines Soft Water.
- Becky Bjornson Benesh
"Great service and support."
- Wesley Sparks
"Exceptional workmanship and integrity."
Gaines Soft Water was easy to work with on the sales end. The value of the product in terms of cost, warranty, and maintenance was reasonable. The team was respectable, knowledgeable, and not pushy. Installation was scheduled the next day and done in about an hour and a half. We had soft and purified water running immediately after. I was exceptionally pleased with the workmanship and integrity. Highly recommend!
- Mike W.
"Fantastic service, highly reliable."
Gaines Soft Water provides fantastic service. Highly reliable and professional, they deliver on their promises. The staff ensures top-quality work, making the experience smooth and stress-free. Will definitely use their services again.